Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Roger R.06-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We had a challenge to deal with and both the senior staff and sales team members were ALL very professional.

  • Yousef M.06-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    GREAD

  • Morgan B.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I recently had the pleasure of working with Jackie at Northlake service center, and I can't praise her enough! Very professional and helpful.

  • William H.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    5 Stars. Quick, detailed, and great customer service from my service rep, Jackie Cannon.

  • Barbara W.06-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent experience. Jackie provided 5 star guest service. Car was ready on time.

  • Cynthia A.05-31-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Amazing service

  • Haley B.05-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Hasna B.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Patricia C.05-29-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    there was constant communication and they washed my car and waxed the wheels. nice !

  • Marion B.05-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024