Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Melissa J.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Garren B.07-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Thomas Vargas is very great at what he does.

  • Cassandra S.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Christine A.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It was a great experience. Easy.

  • Jill P.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The ease of dropping and picking the car up was outstanding. A first experience for me at a dealership. Michael Fox my service consultant assigned to me was wonderful too.

  • James S.07-11-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    Thomas made the visit easy and professional

  • Rich D.07-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service advisor knew what she was doing! Very credible and worked hard to make sure all went well. Had same service completed at another VW Dealership and this experience and outcome far exceeded the last one!

  • Mary W.07-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Have two separate computer systems/servers so when one goes down, you can access your clients and all the info you need to keep running.

  • Eric G.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Jackie is the best

  • Effi K.07-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The Sales person was very friendly and helpful and knowledgeable in any way