TYPE:ServiceMODEL:BeetleYEAR:2019
All went well. Was able to pick up the car the same day. Jackie Cannon, our service advisor, is amazing. Friendly, knowledgeable, keeps us updated throughout the process, and returns our calls in a timely fashion.
Average Score (276 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
I will say it’s all about customer service and Sam is by far the most attentive , honest and helpful sales person I have done business with in all my years of buying cars ! I have followed her through a few different dealerships and no matter what brand she is selling I will always do business with her . I love the car ! I just wanted to say how important the person you deal with is and how comfortable and secure they make u feel so 5 stars to Sam !!
TYPE:SalesMODEL:TaosYEAR:2025
Daniel was an amazing salesman throughout this whole process.
TYPE:SalesMODEL:AtlasYEAR:2025
My purchase experience was excellent. Every staff member involved was professional, patience, knowledgeable in their role and very helpful. The sales associated answered all my questions and concern about the vehicle clearly and thoroughly. We felt well taken care of, and their support made the buying process smooth and enjoyable.
TYPE:ServiceMODEL:ID.4YEAR:2021
Service representative was courteous and professional. Work performed professionally as well. Nothing negative at a
TYPE:ServiceMODEL:TiguanYEAR:2023
She was fantastic. I came in late Saturday with battery issue and she scheduled me for a Monday appointment first thing. I came in and everything ran smoothly. Car has been running great and all my dashboard warning lights have been resolved. I will keep coming back and tell friends about my very positive service experience.
TYPE:ServiceMODEL:TaosYEAR:2023
The customer service rep a great example of how customers should be treated. He was genuinely friendly and yet to the point.
TYPE:ServiceMODEL:TaosYEAR:2023
I was impressed how quickly they could book the car in for an appointment. And they managed to check the problem and fix it on the same day. Michael was very instrumental in getting this done.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2024
I brought my Taos in for the One Year Routine Service and the tech failed to perform the inspection, failed to fill the windshield wiper fluid, failed to reset the oil change due notice on info screen, and failed to wash the car…At this point, I don’t know if the oil change and oil filter replacement was even done,