Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Pamela O.01-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Tasha S.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The Puerto Rican guy who assisted me was super amazing. From the minute I drove up to the service lane , he acknowledged me and then invited me in to discuss the reason why I was there. He went above and beyond from start to finish and solved my problem. Super thankful for his service.

  • Ruby H.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Laura M.01-07-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Gerald M.01-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Every one that I met was very friendly and knowledgeable in regard to the V W Product. No high pressure just a relaxed experience, Your F& I person was a pleasure to meet, good information. ( A gentlement ) your Sales Manager great personablity & a man of his word. looking forwward to my next transaction, thank you Mr Schumacher for a collection of some very good employees. happy New Years to all.

  • Sonise A.01-06-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I got help right away.

  • Jeanine T.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The test driving experience was great, I felt no pressure at all, the financing was easy no issues there. Setting up the wifi on the car has not been great, there have been many issues, when you call the dealership you have a difficult time getting through. The operator takes messages but noone returns your call. My car is in the service depot right now and has been for 3 days, I called to get a status update and noone answered the phone in the service dept

  • Amy C.01-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Patrick M.01-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    good service writer moved fast and got it done 10+++++++++++++

  • Lois S.01-04-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019