Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Gina F.02-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Not happen at all. My car is back at VW after one week of owning it and not sure what’s going on. Check engine light and other lights on and not driving well. So far, I’m not happy at all.

  • Carol F.02-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Troy M.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    professional help while getting the job done

  • James A.01-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Jose V.01-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Yaris is a great salesperson, easy going, no pressure, no back and forth and was smooth experience

  • Linda C.01-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    5Stars! Daniel Wiseman did a superb job in answering my questions and he had great follow up without being pushy . He was very helpful in offering to go the extra mile to make the buying car experience less stress free and he also had attention to detail to make sure all went well,

  • Fernando M.01-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My recent experience at VW was excellent. Troy, our sales consultant was super helpful and very professional. Please have management recognize him for a job well done.

  • Camilo P.01-29-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Erin I.01-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Michael Fox was very helpful and so were the ladies at the loaner desk

  • John C.01-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019