Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Anthony B.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Linda C.03-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My service advisor, Michael, was awesome. My first time using your deslership.fornseecice and it was a great experience. My car even came back washed! I was quite surprised and pleased!

  • Lexy R.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Tony was very helpful

  • Mike G.03-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Jackie was very friendly, very professional and very knowledgeable. She made the entire process very easy.

  • Natacha B.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The process was super easy and the Thomas was very professional, proficient, and personable.

  • Tom M.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Your vw warranty should cover the battery foe four years not the dealer’s fault.

  • Stacey W.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    We have had multiple service encounters to repair the same problem. Our A/C is slowly leaking freon and stopped cooling. This service they claim they can not repair the issue. They claim they put a dye in to find the leak. It took them a week to do this. Is there a way we can take the car under warranty to an A/C specialist?

  • Donovan G.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Joel C.03-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Richard P.03-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021