Average Score (276 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

276 Ratings

4.7 Average

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  • Brian W.10-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Anastasia C.09-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had sent an inquiry asking for an e-price, which was promptly received. I then scheduled a test drive with Dylan Wetula, my salesperson, which went great, and then we settled on a trade-in value for my vehicle. Dylan Wetula made the whole process was very smooth and easy.

  • Evelyn M.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Tom was very helpful and polite

  • Sharon D.09-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Thomas Vargas the service person is great. Kept me unformed throughout the day. Did what he said he would do. A great employee. You should be happy to have him as others have been a disaster.

  • Brooke J.09-27-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Dylan was so helpful and sweet when it came to making the big decisions. He wasn't pressuring but I could tell he was eager. Very happy to have met him, so that me and my family can come back to Schumacher and go to him!

  • Julie G.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Because of the customer service with Ralph, Sam and Lucas. Who guided me through the process with ease. Buying a car is not fun at all. But they made it easy for me. Northlake dealership in WPB

  • Jeffrey M.09-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ian P.09-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Daniel Wiseman was the best sales person I’ve dealt with so far there. This was my 3rd car from you. He was so thorough & helpful getting me set up with everything for my new vehicle.

  • Paul M.09-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    I was kept informed on the status of my vehicle and the work was completed on time

  • Robert F.09-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022